Reference

Terms Conditions That Govern Your Use

These terms set out what we expect from you and what you can expect from us when you hold an oboss account. They cover deposits through bKash, Nagad, and Rocket, how your wallet balance works, what happens if you breach any clause, and how…

Account obligationsWallet & payment termsBreach & suspension clausesRegion eligibilityDispute resolution

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Full Terms Governing Platform Access

oboss Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening or maintaining an account on oboss you confirm that you have read, understood, and agreed to every clause below. Access to any part of our platform — whether slots, live casino tables, sportsbook markets, or crash games — is conditional on your continued compliance

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with these terms. We reserve the right to amend, update, or remove any clause at our discretion. When we make material changes we will notify you through the email or mobile number linked to your account. Your continued use after notification counts as acceptance. Eligibility to
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hold an account depends on your local law and the eligible regions we support. We do not make legal determinations on your behalf; it is your responsibility to confirm whether participation is permitted in your jurisdiction. All deposits processed through bKash, Nagad, or Rocket must originate
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from a wallet registered in your own name. We do not accept third-party payments. If we detect a mismatch between the wallet holder name and the account holder name, we will pause the transaction and request verification documents. Failure to supply adequate identification within the timeframe
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we specify may result in fund return to source and account suspension. Withdrawal requests follow the same principle — funds leave our system only to a wallet or bank account verified as yours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a dispute related to a specific clause, contact us directly. We handle terms-related enquiries through the same channels you use for account help — no separate form, no long wait. Provide your account ID and the clause number or topic in question so our team can route your message without unnecessary back-and-forth.

Live Chat Open the chat widget from any page on oboss. State your query relates to the terms and conditions — this flags it for the right team member and avoids generic account-support routing delays.

Email Send a message to our support address with the subject line referencing the specific clause. Attach screenshots if your query concerns a transaction or wallet discrepancy linked to a term you believe was misapplied.

Mobile Notification If we need to inform you of a terms change, we push a notification to your registered mobile number. Keep your contact details current inside account settings to avoid missing material updates.

POLICY HANDLING

How We Manage Your Data and Account Security

These terms work alongside our account-security practices to keep your wallet, personal data, and transaction history under your control. We store information only for as long as we need it to operate your account and meet any legal obligations that apply in eligible regions. Below are specifics on what we do and how you can request changes.

Data Retention We retain account data for as long as your account remains active plus any period required by applicable regulations in eligible jurisdictions. Once you request closure, we begin the deletion process after that retention window ends.

Cookie Usage Our platform uses cookies to maintain your session, remember device preferences, and improve page-load performance on mobile. You can clear cookies through your browser settings, though this may log you out and reset display preferences.

Account Security Your login credentials are hashed and never stored in plain text. If you suspect unauthorised access, change your password immediately from account settings and contact live chat so we can freeze activity until you confirm control.

Wallet Verification Before processing your first withdrawal via bKash, Nagad, or Rocket, we verify that the wallet or bank account belongs to you. This one-time step usually involves submitting a photo of your national ID alongside your wallet registration screen.

Change Requests You can request corrections to your personal data — name spelling, mobile number, email — through live chat or email. We process straightforward changes quickly, but name or date-of-birth corrections require fresh identification documents for fraud prevention.

Who to Contact For any data-related concern or request to export your information, reach out via live chat or email. Reference your account ID and specify whether you want a data correction, data export, or full account deletion so we route it correctly.

Frequently Asked Questions About Our Terms

We get specific questions about clauses, account actions, and how these terms interact with local payment methods. Below are the ones that come up most — each answer references the relevant process so you know exactly what to do.

The current version is always available at oboss/terms-conditions/. We update the revision date at the top of the page whenever a material change goes live. You can compare versions by contacting support for the previous text.

Depending on the severity, we may issue a warning, temporarily suspend your account, or permanently close it. If funds are involved in the breach — such as a third-party bKash deposit — we return them to source before closing.

No. Every deposit must come from a wallet registered in your own name. If we detect a mismatch, the funds are paused and we request proof of ownership. Unresolved mismatches lead to a return of funds and possible suspension.

We notify you via the email or mobile number on your account. A banner may also appear when you next log in. Continued use of the platform after that notification is treated as acceptance of the updated clauses.

Access to oboss depends on your local law and eligible regions. These terms govern anyone who holds an account, but it remains your responsibility to confirm whether participation is lawful where you reside.

Yes. Contact support via live chat or email with your account ID and state you want full deletion. After any legally required retention period ends, we permanently remove your data. Pending withdrawals must clear before deletion begins.

Wallet verification — matching your bKash, Nagad, or Rocket registration to your account name — is a one-time step. Submit your national ID and a screenshot of your wallet profile. Once approved, future withdrawals process without repeating this step.

Certain game providers may restrict access based on your region. If a title like Crash Turbo or Baccarat VIP Circle is unavailable, it is because the studio applies its own geographic limits — not a unilateral decision by us.

Open a live chat session and quote your transaction ID along with the clause number you believe applies. Our team reviews the transaction log, and if the dispute is valid, we reverse or correct it within the resolution timeframe stated in your case ticket.

Yes. Each promotion carries its own conditions displayed on the promotion page. Those conditions supplement — but do not override — the main terms here. If a conflict arises, the promotion-specific terms apply to that offer only.

Terms Conditions That Govern Your Use

How to Reach Us About These Terms

How We Manage Your Data and Account Security

Frequently Asked Questions About Our Terms

01 Where can I find the latest version of these terms?

02 What happens if I breach a clause?

03 Can I use someone else's bKash or Nagad wallet to deposit?

04 How will I know if the terms change?

05 Do these terms apply to all regions?

06 Can I request deletion of my account and data?

07 What if my withdrawal is delayed due to a verification clause?

08 Are there restrictions on which games I can access under these terms?

09 How do I dispute a transaction that I believe violates these terms?

10 Do promotional offers have separate terms?

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